I had a 2005 ES model that was diagnosed as having sprag issues within 3 months by the dealer (as I got my dealer to do a bit of mod work on the bike, he would tell me what problems could be expected) so he changed the sprag and some other electronic bits associated with it all under warranty the same year. It was ok after that. Due to a dicky knee I needed the electric start.
The main issue was that people treated the electric start on the Bullet as on any other modern bike and that led to many sprag failures and that in turn drove many to drink or removal of the electric start completely. Only joking about the drink

- no real proof of that happening anyway.
This is what I learnt:
first morning start:
1) pull in the clutch lever and kick once or twice till it felt free;
2) release clutch and gently kick the bike over one full kick,
3) then another gentle half -ish till you felt the pressure, that got it to TDC. now hit the electric start and it would start no dramas. On cold days all this should be done with choke on.
subsequent starts only part 3 was required. Never had to change the sprag or anything associated with the electric starter in the 12 odd years (about 20K ks) I owned the bike. had to change the battery once and that was about it with electrics overall. Changed a few tyres and tubes and one headlight unit after it was damaged by a stone sttempting a bit of offroading

. Some say I might have gotten one of the few good ones, some say I was just lucky, all I know is that it's called the stig - no not that ! My mechanic said 'it is about knowing the limitations of a machine and respecting it'.
I call it learning from the mistakes of my youth when I used to actively indulge in destructive testing of bikes.
Sorry no other pearls of wisdom from me.
