Any bad luck ordering parts or accessories from India?

MilkCrate

Total noob
Location
Ohio
I have ordered parts from Royal Riders motorcycle shop of India several times. The only issue I have had is the packaging gets damaged on its way across the pond. The motorcycle shop told me to get a whatsup app account to text directly to them. I did and they were very helpful in figuring out what I needed. All that being said: I have had an even better experience with Hitchcock Motorcycles in England. They are more expensive, but their website has the full manuals with almost any part you need. They even suggest after market parts for upgrading your ride.
 

Geezer

Well travelled
Location
Wolverhampton UK
I own a scram now but a few years ago i had a few parts for a himalayan i owned , the only trouble i had was with the delivery company " DHL " they wanted me to pay £12 for a £30 item from India 😱 i was so mad i said keep the part i,m not paying it ...then ...they delivered it ..???
The DHL thing could have been a scam, I had something similar with a Royal Mail package I was expecting, I had a text saying I had to pay £2.50 (I know, I'm tight) so I contacted the seller and by the time they had replied saying they had confirmation of delivery it had been delivered. Also have had no problems with parts from India.
 

wspollack

Well travelled
Location
Niskayuna, NY
I'm a little late to this party, but for newer readers here is my experience, what I seemed to have learned about eBay/Royal Enfield/India:

1) Search the eBay listing for the word "Genuine," especially the phrase "Genuine Royal Enfield".

2) Search the eBay listing for "Brand: Royal Enfield." Typically, if the listing is only for a compatible product -- not the real deal, i.e., RE -- you will find "Brand: Unbranded".

3) And, of course, the higher the seller's rating, the better.

For instance, on the positive side:

- I ordered a Genuine Royal Enfield "Black Color Airfly Evo Engine Guard " For Meteor 350 (https://www.ebay.com/itm/265429080930) from seller "lifestyle24*7". It was the real deal, met the three conditions above, no issues.

- I ordered a Royal Enfield Meteor 350 Tinted Flyscreen (https://www.ebay.com/itm/194966538218) from seller "royal-rider". Even though this appears to be the same seller that member @matter had a problem with in this thread, in my case I had another faultless experience, i.e., as with "lifestyle24*7": real deal, met those three conditions, no issues.

- I've ordered a few products from Hitchcock's, such as fork gaiters and an accessory plug splitter. No problems at all, and I wasn't expecting any, but be aware of the shipping costs to the USA from the UK (compared with typically free shipping from the sellers in India). But when you want an exact item, and want to make sure there are no potential tricks lurking about, and perhaps it's a hard-to-find part, you can't go wrong with Hitchcock's, in my opinion ... but without those massive discounts from India.

On the negative side:

- I ordered a Royal Enfield Sump Guard Black for Meteor 350cc & New Classic 350cc (https://www.ebay.com/itm/144924466655) from seller "Amava Sales". This was a problem, in terms of fitment and the required fastening hardware. This was also BEFORE I figured out those rules. So, for instance, in that listing you can find "Brand: Unbranded" and you will not find the phrase "Genuine Royal Enfield" (well, not as part of this item's description, but it is present in "Popular categories from this store").

Those are my stories. It is quite a difference -- c. half price -- for some of these genuine RE products from India, compared to the MSRP listings, at least in the USA. So in my opinion it's often worth the research.
 
I'm a little late to this party, but for newer readers here is my experience, what I seemed to have learned about eBay/Royal Enfield/India:

1) Search the eBay listing for the word "Genuine," especially the phrase "Genuine Royal Enfield".

2) Search the eBay listing for "Brand: Royal Enfield." Typically, if the listing is only for a compatible product -- not the real deal, i.e., RE -- you will find "Brand: Unbranded".

3) And, of course, the higher the seller's rating, the better.

For instance, on the positive side:

- I ordered a Genuine Royal Enfield "Black Color Airfly Evo Engine Guard " For Meteor 350 (https://www.ebay.com/itm/265429080930) from seller "lifestyle24*7". It was the real deal, met the three conditions above, no issues.

- I ordered a Royal Enfield Meteor 350 Tinted Flyscreen (https://www.ebay.com/itm/194966538218) from seller "royal-rider". Even though this appears to be the same seller that member @matter had a problem with in this thread, in my case I had another faultless experience, i.e., as with "lifestyle24*7": real deal, met those three conditions, no issues.

- I've ordered a few products from Hitchcock's, such as fork gaiters and an accessory plug splitter. No problems at all, and I wasn't expecting any, but be aware of the shipping costs to the USA from the UK (compared with typically free shipping from the sellers in India). But when you want an exact item, and want to make sure there are no potential tricks lurking about, and perhaps it's a hard-to-find part, you can't go wrong with Hitchcock's, in my opinion ... but without those massive discounts from India.

On the negative side:

- I ordered a Royal Enfield Sump Guard Black for Meteor 350cc & New Classic 350cc (https://www.ebay.com/itm/144924466655) from seller "Amava Sales". This was a problem, in terms of fitment and the required fastening hardware. This was also BEFORE I figured out those rules. So, for instance, in that listing you can find "Brand: Unbranded" and you will not find the phrase "Genuine Royal Enfield" (well, not as part of this item's description, but it is present in "Popular categories from this store").

Those are my stories. It is quite a difference -- c. half price -- for some of these genuine RE products from India, compared to the MSRP listings, at least in the USA. So in my opinion it's often worth the research.
Very sound advice!
 

Patrick

Finally made it
Location
SW Virginia
I ordered a center stand and a tail rack for my Scram on 2/2. The center stand arrived in four days. Sadly, the tail rack has been sitting in Dubai for the past 6 days. I have a sinking feeling that FedEx lost it.
 

Woodstock

Well travelled
Location
Woodstock, NY
I ordered a center stand and a tail rack for my Scram on 2/2. The center stand arrived in four days. Sadly, the tail rack has been sitting in Dubai for the past 6 days. I have a sinking feeling that FedEx lost it.
Don't despair. Some of these things just turn up. And most of the time they are what you paid for. I've been burned but I probably did not do enough research/ diligence in that instance. Lesson learned. Pls update your post when the item arrives
 

Alan F.

Well travelled
I've been looking at Himalayan front rims for a possible upcoming Interceptor mod and I'm seeing some fairly low prices and low shipping costs, but I'm also seeing a mix of aluminum rims and steel rims when I look at other listings for the same part. They all look like genuine RE parts to me but shouldn't those be steel?
 

iowa al

Well travelled
Location
Lawton, Iowa
I ordered pannier bags and mounts from customize-motorcycle, and a headlight grille from royalenfieldking on eBay. Both came from India to Iowa within a week. Your luck may vary.
 
I've been looking at Himalayan front rims for a possible upcoming Interceptor mod and I'm seeing some fairly low prices and low shipping costs, but I'm also seeing a mix of aluminum rims and steel rims when I look at other listings for the same part. They all look like genuine RE parts to me but shouldn't those be steel?
I agree, they should be "steel" if OEM RE Stock Himalayan 411 rims.
 

Alan F.

Well travelled
That's a shame, $68.xx shipped from India in a genuine RE box seems too good to be true.

I'm not entirely sure if I'd mind a 21" alloy rim laced to my Interceptor's front hub, the 18 from the factory is alloy... I'm probably not going to ride very hard off pavement anyway.

What do you think?
 

Alan F.

Well travelled
OK, from a seller I've bought from many times I've found a Himalayan front wheel, Genuine RE, and the seller says that it's a genuine RE part, bought directly from RE, and shipped in the RE box he receives it in. He says it's what every 411 Himalayan leaves the factory with. The price is good and returns are accepted so I'll look around a little bit more before buying.
 

Bikebit

Well travelled
I've had very mixed results lately ordering for my Scram. Rear RE rack was way out of shape and non-RE fly screen came beat up (badly scratched and chipped), while four other items were fine. Another order for (hand guards) was never shipped, had to get eBay to refund. Then my touring seat came in 4 days...
 
I've had very mixed results lately ordering for my Scram. Rear RE rack was way out of shape and non-RE fly screen came beat up (badly scratched and chipped), while four other items were fine. Another order for (hand guards) was never shipped, had to get eBay to refund. Then my touring seat came in 4 days...
That sounds much like what I have experienced. My seat came in 4 days also and some of the smaller items take 3 weeks.
 

Bikebit

Well travelled
That sounds much like what I have experienced. My seat came in 4 days also and some of the smaller items take 3 weeks.
I've decided to support Baxter Cycle. Unless they don't cary something, I'm willing to pay few extra bucks to support a good dealer. When I ordered my center stand from them for example, they added the missing bolt. Way too many scammers on eBay, not worth the hassle, even though you will usually get your money back.
 

Bikebit

Well travelled
I'd gladly buy from Hitchcocks, but the shipping costs to the US nearly doubles the price of what I want to buy.
Shipping from Hitchcocks can get a bit expensive to US, but it's not that crazy :) I've purchased from them multiple times, and unless it is a large item, DHL Express ends up being $20-30. Best part though, most of the time I get it in 2 days from the time I ordered! Amazon speed from UK...
 

Woodstock

Well travelled
Location
Woodstock, NY
It's all hit and miss. A part ordered from Hitchcocks once arrived damaged and it was not worth the added cost for me to send it back for replacement. They understood it was not packaged well and we ended that discussion. I will still order from them as they have a large and wide inventory and there is no question if it says OEM and in stock, it is OEM and in stock. That is what you are paying for. But I will also use my dealership, RE of Albany, and Baxters. I was in the office when my dealer ordered something for me from the warehouse in Dallas and it arrived well protected. Local always the best.
 
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