I have ordered a few things from Royal Rider on eBay over the last few months and so far the experience has not been great. I ordered a pair of military style pannier frames and bags and a rear luggage rack from them for my new classic 350 reborn, they took about 1-month to arrive, both the luggage rack and the RH pannier frame were complete junk with none of the mounting points being located anywhere near to the mounting points on the bike and I was completely unable to rectify them without lots of cutting and welding, basically re-making the frames again, only the LH frame fitted with a small adjustment courtesy of a lump hammer... One of the bags was damaged with a hole punched through it breaking the hard plastic backing and tearing the canvas, the bag was also missing some D-rings on the straps so that the bag could not be secured to the frame. The other bag has been used a couple of times over a month and the stitching holding the straps on is already failing, I expect the bag will maybe last a few more months before it needs to be replaced entirely, Royal Rider didn't offer to replace the faulty items or refund the return postage costs which are considerable from Italy, I also can't recover the additional $40 import tax and duty I had to pay to the courier. I currently have 2 more orders with them, A toe-Heel gear shifter which was never delivered and was subsequently returned to the seller by the courier. I only found this out because after waiting nearly 2-months I contacted Royal Rider for an update on my delivery as the tracking info given on eBay had shown no activity apart from a tracking number being added... They recognised that I had already had a bad experience with them over the pannier/luggage rack purchase and because I left negative feedback on eBay they offered me a $10 refund for the inconvenience caused, I thought this was a bit of an insult for an order that cost me over $200, of course I had to remind them about this offer of a refund after receiving nothing for 2-weeks, they finally responded saying they had forgot and then paid a few days later. With regards to the missing gear shifter, Royal Rider are now refusing to refund me or send a replacement unless I remove the negative feedback I left for the pannier frame/luggage rack. I am now having to report the issue to eBay and my credit card company in an attempt to resolve the issue and try get my money back. The final item, a pair of touring foot pegs is still in transit by the courier after 1-month... fingers crossed they might arrive and be OK. So I have not had a very good experience with Royal Rider so far... maybe I have just been unlucky but I couldn't recommend them.