Roadside assist

sivhead

Getting there...
Location
nsw australia
5mths since I got my new Himalayan and was still waiting for documents about roadside assist. Contacted Royal Enfield NZ through email and they sorted it out pronto. Get a call from the dealer straight away " oh papers are on their way "
I had the same thing in Newcastle Aus, and they tried to say that I only had a 25klm delivery area where in fact its a 50klm area. The bike is great but the company's in Australia leave a lot to be desired.
 

Woodstock

Well travelled
Location
Woodstock, NY
I was never sold on the warranty roadside assist and fortunately never had cause to test it. But with two years of ownership gone, I decided to pay the extra $30 to get motorcycle coverage through AAA. It also occurred to me that it may suit me better to get my bike trucked home versus the closest shop. For another year, I have a choice. Insurance.
 

puttbutt

Well travelled
Location
NY
I don't know about other countries. but from my own personal experience, it's been a PIA to get towing for the bike. it seems that many towing companies don't tow bikes.
 

Ric

Well travelled
I had the same thing in Newcastle Aus, and they tried to say that I only had a 25klm delivery area where in fact its a 50klm area. The bike is great but the company's in Australia leave a lot to be desired.
Well they never told me about road side assist, plus at a minimum I am 200km away from a dealer, or the dealer I bought from, so roadside assist, if it is 50km max, is no good to me anyhow.
 

Roy Gavin

Well travelled
Usually AA membership goes with the driver, not the vehicle , so if you have it it covers your bikes and cars.
My AA has different membership costs depending on the recovery distance, some might have a extra premium for bikes. So check.
I have the max cover which gets me back from interstate, an extra $50- is not a much compared with the potential cost.
No mention of any difference in cover for sealed or unsealed roads, but somehow cant see them giving much cover along the Gunbarrel or whatever, so if real outback is contemplated might be best to check. And get a Sat phone!
 

El_Guapo

Well travelled
Location
Melbourne
Interesting. I got given the roadside assistance for free. (I can't remember paying anything else ) Maybe it was a promo in that time.
I have not use it and hopefully I will never need to. But you know, can't be cheaper than free.
 
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